Managing or Canceling Your Willow Subscription

Mac purchases are handled by Stripe. You can cancel your plan, update your payment method, or view your billing history inside the Stripe customer portal.

Your subscription will cancel at the end of your current billing period.

Inside the same Stripe customer portal that you logged in above, you can:

Click the Payment Method section.
You can add a new card, remove an old one, or switch your default payment method.

You can update your billing name, billing address, and billing phone number.

You can see all past payments and download a PDF invoice for any charge.
You can also view payment details for each transaction. All billing updates on Mac are handled by Stripe.

iOS subscriptions are managed by Apple, not by Willow or Stripe. To cancel or adjust your subscription, use your Apple ID settings.

This page also lets you change your plan or see your renewal date.

Apple gives you several ways to review your purchase and billing history.

Inside Subscriptions, you can turn on renewal receipt emails so Apple sends you a receipt automatically after every payment.

This shows all your previous Apple purchases, including older Willow receipts.

You can update payment methods for your Apple ID in the same menu.
These payment methods apply to all Apple services, including your Willow subscription if purchased on iOS.

All billing updates on iOS are handled directly by Apple.

If you are unsure where you subscribed or need help finding the right portal, email us at [email protected]. We can point you in the right direction and help you get everything sorted.