Troubleshooting and FAQs
Answers to common problems and questions.
Submitting a Bug or FeedbackHere's the best way to report bugs or share your feedback.
How to Change Your Dictation Time Limit in WillowWillow has a built-in time limit for each dictation session. This is the maximum length of audio you can speak before Willow finishes your dictation and outputs the text.
How do I dictate in another language?Willow Voice supports multiple languages and you can easily choose the one that fits your workflow best.
Willow on iOS
Troubleshooting specific to Willow iOS version.
Why am I taken back to the Willow iOS app before I can dictate?Willow sometimes needs to bring you back into the app so it can activate background microphone access. This is required by Apple and lets Willow work inside other apps like…
Why do I see the yellow microphone indicator or floating island that says "On" when I use Willow on iOS?This is normal. It means Willow has background microphone access, which is required for dictation to work inside other apps on your iPhone.
Why does Willow’s keyboard autocorrect feel different from the iOS keyboard?If Willow’s keyboard autocorrect feels less accurate or a bit inconsistent, this is normal. iOS gives the Apple keyboard special access and learning abilities that third-party keyboards are not allowed…
Why isn’t the Willow iOS keyboard not showing up during in Settings onboarding?If the Willow keyboard doesn’t appear in your iOS Settings during onboarding, it’s usually an iOS issue rather than a Willow problem. Here are a few quick steps to fix…
Why did my Willow iOS keyboard disappear?If the Willow keyboard stops showing up, iOS likely switched you back to your default keyboard. Here’s how to bring it back fast.
Willow on Mac
Troubleshooting specific to Willow Mac version
How do I hide Willow Voice from the DockWant Willow Voice to run quietly in the background? You can hide it from your dock and keep your workspace clean.
Dictation Quality or Transcription Failure ProblemSometimes dictation quality may drop or transcription may fail. This usually comes from a microphone issue or a Wi-Fi issue.
Crashing or Unexpected Shutdown with Willow VoiceIf Willow is repeatedly crashing or closing on its own, check your menu bar settings.